1. Introduction

The website https://www.propertyavenue.in and the mobile application ‘PropertyAvenue’ (together referred to as the “Website”) is owned and operated by Centoz Properties Pvt. Ltd., a company incorporated in India under the Companies Act, 1956 (“Company”). The Company is engaged in the business of facilitating owners, tenants, buyers, and sellers to explore and identify all kinds of immovable properties and enabling them to carry on transactions relating to movable and immovable properties and other related services (“Services”).

This Privacy Policy (“Privacy Policy”) sets out the privacy practices of the Company with respect to the entire content of the Website. By using our Services and the Website or by otherwise giving us your information, you agree to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, do not subscribe to the Services, use the Website, or give us any of your information.

2. Collection of Information

We may collect information from you through your use of the Website, by joining the PropertyAvenue community on social media, or through engagements with PropertyAvenue. This includes but is not limited to:

• Information provided at the time of registration (e.g., name, address, email address, property photos, bank details, and phone number).
• Automatically captured data such as your IP address, domain name, and mobile operating system.

3. Use of Information

The primary goal in collecting information is to provide you a platform for the Services. The Company may use the Personal Information provided by you in various ways including, but not limited to, helping provide you the Services, improving service quality, analyzing Website usage, and complying with legal obligations.

4. Sharing of Information

The Company may share information with third parties under certain circumstances, such as when partnering with another party to provide specific services, for targeted advertising, and to comply with legal and regulatory obligations.

5. Security of Information

The Company has implemented appropriate measures to safeguard your Personal Information. While the Company takes reasonable steps to protect your data, the use of the Website will be at your own risk, and the Company assumes no liability for any unauthorized access to your information.

6. Data Retention

The Company will retain your Personal Information as long as necessary to fulfill the purposes for which it was collected, or as required by law. You may request the cancellation of your account or stop the use of your information by contacting us at [email protected].

7. Your Rights

You have the right to withdraw your consent at any time by contacting the Company. Additionally, you are responsible for maintaining the accuracy of the information you submit. You may request corrections or updates by contacting us.

8. Access Outside India

The Company makes no representation that the Website is appropriate for use outside India. If you access the Website from outside India, you do so at your own risk and are responsible for compliance with local laws.

9. Changes to this Policy

The Company may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Privacy Policy on the Website. We encourage you to periodically review this page for the latest information on our privacy practices.

10. Opt-In and Opt-Out Procedures

Upon registration, you may receive certain communications from the Company. You can opt-out of receiving further communications by contacting us at [email protected].

11. Grievance Officer

In accordance with the Information Technology Act, 2000, any user grievances relating to discrepancies or misuse of information provided to PropertyAvenue may be addressed to the grievance officer:

The grievance officer shall address the grievance within one month of receipt.

12. Address for Privacy Questions

If you have questions about this Privacy Policy or the Company’s information practices, please contact us at [email protected]. We will use reasonable efforts to respond promptly to your inquiries.

1. What Are Cookies?

Cookies are small text files that are sent by web servers to web browsers and may be stored on your device. Cookies are useful for improving your browsing experience and enabling various functionalities on the Website.

2. How Does Our Website Use Cookies?

We use Cookies to enhance your user experience, track user behavior, and provide tailored advertisements. Third-party service providers may also use Cookies to optimize advertisements based on your browsing patterns.

3. Information on the Types of Cookies That Are Used on Our Website

We have provided below, the details of the types of Cookies that are used on our Website as well as other relevant and useful information on the Cookies. You can also find more information on the Cookies when you click the pop-up window "[name of the pop-up banner]".

Technical Cookies

These Cookies are necessary to enable you to move around our Website and use its features. These Cookies also allow our Website to remember your previous action within the same browsing session.

Analytical Cookies

These Cookies are used by us or third-party service providers to analyze how our Websites are used and how they are performing. For example, we use cookies to know which country you are in when you request a service to help base the contents on your location. We also use some Cookies from Google Analytics and Websites to obtain web analytics and intelligence about our Website. These tools use programming code to collect information about your interaction with our Website, such as the pages you visit, the links you click on, and how long you are on our Website. These tools do not store any personally identifiable information.

Functionality Cookies

These Cookies allow our Website to remember choices you make when you visit our Website in order to provide enhanced, more personalized features to you. The types of information collected by Functionality Cookies include language preference and the region you are located in.

Advertising and Retargeting Cookies

These Cookies save information from your browsing history in order to record your interests and your browsing path on our Website. We may use advertising and targeting cookies for retargeting, which enables our advertising partners to target advertising to you on other Websites, based on your visit to our Website. Without these Cookies, online advertisements you encounter will be less relevant to you and your interests.

4. How Do I Refuse or Withdraw My Consent to the Use of Cookies?

If you do not want Cookies to be placed on your device, we suggest you set your preferences regarding Cookies. By clicking "Cookie Preferences" at the bottom of each webpage, you can select the types of Cookies our Website uses. You can change your preferences at any time; you can also withdraw the consent you have previously given to us.

If you wish to remove previously-stored Cookies, you can manually delete the Cookies at any time. However, this will not prevent our Website from placing further Cookies on your device unless and until you adjust your "Cookie Preferences" choice as described above. If you disable Cookies, please be aware that some of the features of our Service may not function correctly.

5. Contact Details

If you have any other questions or comments about our Cookie Policy, please contact us:

Name: ------
Designation: ------
Contact Number: -----------
Email Id: [email protected]